I want to listen what he says on broken game basics along with black box keep coming on xb1x and constant game crashes in career mode. Where as BA priority at moment is enabling cross gen game … wow.
I mean I can explain again that there's more than one person who works on things if you like?
Yes - there's work being done on cross gen play - because it's the overwhelming feedback on Big XIs that people like the mode but finding a match is tough, especially with there now being a split between the players on previous and current gen consoles.
The Test the Best mode was always planned to return, but similar to Big XIs, it was pushed back to allow people who would work on that feature to complete other things first.
There's a bunch of work continuing to be done in career mode, on stability improvements, on performance, on online match quality, the academy - including download and search speed, gameplay including AI tuning and fielding and more. Some of that you'll see in this week's patch, some of it might be the next one or the one after that.
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Would just make a wider comment on tickets, I think people over estimate the separation there - the support site is there as the official support channel - as opposed to the social media pages, but we try and get your feedback from many sources - including posts on here. You're telling the same people the same thing if you post it on here vs putting in a ticket.
I would recommend putting in a ticket if the cases where you have a specific issue with a save you have - as that is the simplest path to be able to uniquely check and follow up with you - but if you have a request or just comments about the game, making a ticket and making a post end up in the same pile that we work from in terms of identifying and prioritising requests, problems and feedback.
It's just a weird situation to be on here reading posts complaining about fatigue in putting in tickets - I can and do see your posts, others on the team see your posts or can be linked to them to follow up.
The bug report thread is very underutilised - the clean thread of just the specific issues is very helpful for ensuring things are not missed in here - both from the discussion moving on factor, or just for the ease of those at Big Ant seeing the posts.