Well this is a question for Indians here, who frequently purchase from flipkart.com. As it goes, I purchased a novel off there about two weeks ago, and now reading it for the first time today I found out that its pages were faulty, that is, some (about 32) pages are missing from the book. Although I did call the customer service, and they noted down the complaint for further analysis of it, I didn't realize that you had to keep the original packing with you (as is listed in their T&Cs), fully intact. So I don't have it with me right now, although I have all the emails and the book is in the same condition as it was when it arrived. So, are they still going to replace it? I would like to hear from someone to whom this has happened before, or they know of any case.
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Oops just realized that this might not be the correct place to post this.