The support team would need to collect your save data to investigate further. Some cases if you can't access the server may be related to your internet provider, but obviously shouldn't be crashing.
If you have an existing ticket, let me know the number and I'll get that escallated.
Every patch will have gameplay and non-gameplay elements to it - different people work on different things. I can keep saying this to every post that complains about things other than gameplay being worked on, or to each "little timmy" post you want to make, but it'll keep being the same answer.
I'd like to actually know what you mean on "normal bowling" because I really have not seen many if any posts with issues about bowling, other than difficulty. Fielding and batting continue to patch after patch have work done on them, with a lot on batting in this week, and a few important fielding changes.