I like Emirates/Lufthansa. I dislike Air France and Northwest for the most part.
Air France is terrible!
I got stuck in Paris because of them. My flight to Paris (from Chicago) was delayed by an hour, and when we landed we had half an hour or so till boarding for the next flight to Chennai.
Because boarding had already started, the genius Air France people deemed that we had already 'missed our flight'. So they would not even let us leave the terminal to get food, water, or even the bathroom. There weren't even chairs in the terminal, just a few pay phones that we used to call people in India and tell them about the situation. We later found that it had cost us over $250 in just those pay phones! (International calling in times of distress =
).
The options given from the idiot Air France people were to either
BUY a
BUSINESS CLASS TICKET to
BANGALORE ("We
may refund the cost") and then take a connecting flight to Chennai (no refunds), or buy a ticket to go back to Chicago. The next flight to Bangalore was in three days, the next flight to Chicago in 12 hours.
We decided to go back, after 12 hours of torture in a boiling hot, uncomfortable terminal. The cost of the ticket was $7,900 each! (Three of us)
(Was thankfully refunded, or I would have been saying bye bye to a year of college
)
Our bags were lost, over a couple thousand dollars in valuables just gone. The computers said that they were in Italy, how on earth did they get there?
Moral of the story = Air France sucks.