This is what Amazon said to me:
Hi, when will my order be dispatched
Rahul:Hello, my name is Rahul. I am really sorry for the inconvenience caused. I'll be glad to assist you today.
Could you please let me know your order number?
Me: xxxxxxxxxxxxxxxxxxxxx
Rahul:Thank you for the order number.
Me:I have heard from some people that these orders won't be dispatched today, that would be very disappointing.
Rahul:I have checked and can see that the item will be released on 11 April and can confirm that you will receive the item as per the delivery date.
Me:Would you be able to check with the fulfilment centre that it will definiately be dispatched today?
Rahul:Okay, in this case I will contacted our fulfillment center and will request them to dispatch the item as soon as possible and update you about the delivery of the item.
Will that be fine ?
Me:that would be great.
Rahul:Thank you.
Please allow me a moment to contact the fulfillment center.
Thank you for waiting,
I hope we are still connected.
Me
we are
Rahul:Thank you.
I have contacted the fulfillment center and have requested them to dispatch the item as soon as possible and update you about the delivery of the item.
Me:thanks, how long will they take to update me?
Rahul:Within 24 hours.
Me:so does that mean i won't receive the item tomnorrow?
Rahul:No, it will be dispatched today as our fulfillment center dispatches item round the clock and they will update you very soon.
Me:ok thanks.
Rahul:Thank you for understanding.
Me:thanks for your help Rahul.
Rahul:Would there anything else I can help you with?
You're most welcome.