This thread's for any problems you have running the Cricket Academy on your PC.
Basic troubleshooting steps:
Verify Integrity of Game Cache -
In the main Steam window, right click the 'Don Bradman Cricket 17 Demo' in your game list, and select properties.
From there, select the Local Files tab and click the 'Verify Integrity of Game Cache' button.
This will check your Academy install and redownload any incomplete or missing files.
Update your graphics card drivers -
Make sure your machine is using the best available graphics card drivers - the default ones installed by Windows are often insufficient for good performance. Where you need to go will depend on your graphics card manufacturer.
For ATI/AMD:
Download Drivers
For NVIDIA:
Drivers - Download NVIDIA Drivers
For Intel:
Drivers & Software
If you don't know your card type, tools such as
GPU-Z can detect it for you.
Getting support:
After you have done the steps above, and you're still having problems, sending us your save folder can assist in figuring out your problem.
Send us your save folder by adding the 'Don Bradman Cricket 17' folder from your 'My Games' folder in My Documents (typically C:\Users\Username\Documents\My Games\Don Bradman Cricket 17) to a zip file and attaching it to this thread.
You can zip the folder by right clicking it, selecting 'Send to' and choosing 'Compressed (zipped) folder'. Then drag and drop that to where you type in replies on the forum to upload it.
If you do not have a save folder, that will mean the game has never successfully launched. To troubleshoot in this case - run dxdiag and attach the output to the thread. In most cases this will be because you do not meet the minimum system requirements for running the game.
