Ok, so first off, I think people need to get the ideas and concepts of past cricket games out of their heads and remember that this is different to anything ever before (at least as far as I know anyway!).
There is no 'lofted shot' button.
So this was what someone said earlier:
You want the ability to loft every delivery if you choose.
You definitely have the 'ability' to do so. Whether you 'will', is another thing.
Every cricket player in the real world has the 'ability' to loft every ball. But obviously there are factors that play against that happening. Whether this person was saying they want a button to do so or not, I'm not 100% clear, but you DO have the 'ability' to loft shots if the circumstances line up. Just like real cricket though, if you mis-time, are out of position, edge it, get a great delivery, etc. etc. etc. you won't be able to loft the ball (or you might, but it could be a pissy shot).
As for how you can play a lofted shot if the opportunity arises, you can generally loft the ball from almost any shot modifier other than the defensive one.
Hopefully that clears up at least some of the confusion. Really, it's very hard to tell much more without you knowing how everything works (and I don't want to spoil it either!
).