nitial Question: I DBC:14 and with expedited mail I am expecting it to arrive tomorrow which is the delivery date and release date. I have been in contact with Amazon before today and have been told numerous times that it will be dispatched today but I am still waiting for it to be dispatched and with it coming up to 19:30 I don't see it being able to arrive on time tomorrow.
Can you tell me if it will be released today as it should be or already should have been
If It is not going to be dispatched today then I will be cancelling my order and going elsewhere as I have been moved from pillar to post.
07:12 PM BST Vidyasankar(Amazon): Thank you for contacting Amazon.co.uk.
I'm Vidyasankar. May I know your name please?
07:12 PM BST Peter: Oh I for got to put that in. Peter
07:13 PM BST Vidyasankar(Amazon): Hi Peter.
I understand your concern regarding the order status, I'll be happy to help you with this.
Could you please confirm the order number?
07:14 PM BST Peter: 204-6836669-8445156 is it I believe
07:14 PM BST Vidyasankar(Amazon): Thanks.
07:15 PM BST Vidyasankar(Amazon): As I've checked and see that for this order, we are planned to dispatch the order by today, however Once your order is sent you'll receive an e-mail confirming the date, contents and method of delivery.
07:15 PM BST Peter: I've been told that before today though and I'm still waiting. Is there anyway you can get it dispatched today in the next 1/2 hours?
07:17 PM BST Vidyasankar(Amazon): I'm sorry, as the order is planned to dispatch today, we will not able to confirm the exact time, however I'll now contact someone personally at our fulfillment center on your behalf to speed up the dispatch process.
07:17 PM BST Peter: I've had someone say that before as well. That was around 2pm I think.
07:18 PM BST Vidyasankar(Amazon): Alright, I can understand your concern, however we will dispatch the order today and you will receive it tomorrow without fail.
07:19 PM BST Peter: I'll hold you to that. That's all for me now. Thanks for your help.
Here's hoping.