Email Response: 505 Games
Below is an email thread between myself and 505 games, I guess emailing steam for a refund or to try getting the game off their servers would be good
scroll to the bottom and read up
Hi Rizwan,
Thank you for contacting 505 Games Technical Support.
We are sorry to hear you are not happy with your purchase of Ashes Cricket 2013.
We will certainly pass on your feedback to the development team, so they can investigate these issues you have mentioned.
Regarding a refund, I'm afraid I will have to ask you to contact the point of purchase, which in this case would be Steam.
All refunds are handled between seller and buyer.
Regards,
Michael D.
505 Games Technical Support
Dear 505 Games,
I just wanted to say, I was one of the fools who purchased your Ashes
Cricket 2013 from Steam yesterday...
Not only is the game extremely buggy, the graphics, gameplay and a lot of
the content, even the commentary seems rushed, and repetitive...The
animations are silly, and I wanted to know, how on earth can repuatable
company like yourself endorse, publish such garbage...
How can you charge money in this day and age for that? This is not the
future of cricket, it is in fact worse than most cricket games that have
ever been released...
Why have you brought the sport of cricket in disrepute by allowing the
release of such a farce in the name of cricket?
Please can I have my money back, or at least tell me what the procedure is
to obtain a refund?
Thanks
Rizwan