blockerdave
ICC Chairman
There's no harm in criticism if it's constructive. I fear yours was not.
If you're bored waiting for a fix, stop staring at your xbox and get on with your life. The fix will be along as soon as possible.
It's honestly not worth bothering Ian.
They've got an issue, fair enough. Their issue is being looked at as a priority, but that isn't good enough for them... So literally there is no way to have a reasonable conversation with them.